How can we help you?

CasaAlerta is designed to be simple. Here you have quick answers and a direct support channel.

What does the free version include?

A home with tasks, templates, calendar, recurring routines, history and local reminders.

What does CasaAlerta Pro unlock?

Unlimited homes and permanent access to all Pro features with a single payment of $199 MXN. It is not a subscription.

How do I restore my purchase?

Open CasaAlerta, go to Settings, select CasaAlerta Pro, and tap “Restore Purchase.” Use the same Apple ID you made the payment with.

I don't receive reminders

On your iPhone open Settings → Notifications → CasaAlerta and activate “Allow notifications”. Also check that the task date has not passed.

Does my data sync?

Version 1.0 saves information locally on each device. It does not require an account nor does it send the contents of your home to our servers.

Support response

Write to us at jackvier@gmail.com. We usually respond within one or two business days.